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Air Traffic Controllers (ATCs) communicate with pilots through radio communication. Speech intelligibility is vital in ensuring that the message is conveyed accurately. Factors such as speech rate affect this. Additionally, workload and stress have been shown to affect how people communicate significantly. In this paper, we attempt to analyze the voice data of ATCs who participated in a simulated experiment in the context of these non-verbal aspects of communication, particularly transmission length and speech rate. To better understand, we analyzed our data at two levels: aggregate and individual. Moreover, we focused on a single participant to see how such non-verbal characteristics evolve. Understanding these intricacies would contribute to building automated detectors in real-time voice transmissions that would leverage technology to avert any incidents brought about by stress and workload.more » « less
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Lieber, Christopher S.; Vance Paredes, Yancy; Zhen Yang Teo, Aaron; Cooke, Nancy J. (, Proceedings of the Human Factors and Ergonomics Society Annual Meeting)The present research examines a pattern-based measure of communications based on Closed Loop Communications (CLC) and non-content verbal metrics to predict Loss of Separation (LOS) in the National Airspace System (NAS). This study analyzes the transcripts from six retired Air Traffic Controllers (ATC) who participated in three simulated trials of various workloads in a TRACON arrival radar simulation. Results indicated a statistically significant model for predicting LOS based on CLC deviations (CLCD), word count in transmission, words per second, and traffic density. However, more research is required to evaluate the significance of each communication variable to predict LOS.more » « less
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